Sussex Meat Packing guarantees our customers 100% product satisfaction, or their money will be refunded in accordance with the terms of this policy. Sussex Meat Packing accepts returns for products with a receipt within 30 days of purchase. With a few exceptions, we will reimburse you for your returned items in the same way you paid for them. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Items that do not have a receipt or product tag will be refunded at the discretion of management.
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We require receipts for all returns. Should you not have your receipt, we can also attempt to look up the receipt for your purchase in store. Bring the item and the method of payment used to Customer Service in the store within the return window allowed. The store can look up receipts for purchases made with the following methods of payment:
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Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards
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Sussex Meat Packing Gift Cards: You must have the physical Gift Card for look-up
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If your original receipt or product tag isn't available, the refund may be applied to a gift card. Sussex Meat Packing reserves the right to limit or refuse any refund when the receipt isn’t available.
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We will reimburse you for returned items in the same way you paid for them except for check purchases, which will be refunded to a gift card or via cash.
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You'll receive a sales tax refund for returns made in store that are taxable.